There are a number of policies and guidelines in place that relate to {Pickleball SA's responsibilities to our members and your responsibilites both to Pickleball SA and to fellow players. These can be found via the links beow:
Player Etiquette Guide
Member Protection Policy
Child Safeguarding Policy
Complaints Disputes and Discipline Policy
Tribunal and Appeals Policy
We also have a Member Protection Information Officer (MPIO) who is there to listen to issues raised by members before triaging and referring them to the right place to find a resolution. The MPIO is responsible for providing information about a person’s rights, responsibilities and options to an individual making a complaint or raising a concern, as well as information support during the process. Note though that MPIOs don’t handle complaints or investigate grievances, and they don’t mediate between members or stakeholders.
Please email hello@pickleballsouthaustralia.org If you would like to be put in contact with our MPIO
